Testimonials....
Follow-Up
Summary Sheets:
Newspaper
Article
Comments
and References
July
17/02
Dear
Bruce,
This
is an unabashed "fan" letter! When the resurfacing
job on my decks
began to show signs of trouble, you were there personally
to inspect and
plan for a solution. When the application of an additional
coat failed to
resove the problem, your offer TO DO THE JOB OVER AGAIN,
ENTIRELY AT YOUR
EXPENSE spoke volumes about your integrity as a businessman,
and your
commitment to excellence! I will whole-heartedly recommend
your services to
any one requiring home improvement, with confidence they
will get their
moneys' worth and more! You are a craftsman of the "old
school" and a true
gentleman, and I appreciate very much your honesty and
willingness to follow
through on your guarantee. may your business continue
to prosper!
Sincerely,
Terry A.
Subject:
service policy
To Whom It May Concern:
"HOMEPRO delivers when it comes to service. Customer
satisfaction is a priority and Mr. Vernon goes out of his
way to see to it. He will even finish a job himself if a
situation arises such that the tradesman becomes unavailable
for its completion."
Bev T.
Jan-07-2002
12:27
To
whom it may concern
I
would like to thank Homepro Handyman Service Ltd. for
their excellent work in my front yard, building a retaining
wall as well as extensive drainage work. The work was
complex, involving considerable displacement of trees
and lawn, but my anxieties at such turmoil was soon eased
by Mike Lougheed, the man responsible for the project.
He was competent and professional throughout. In addition
to his methodical work habits, I greatly appreciated his
attention to "cost"; when there were unforeseen
obstacles, we consulted on a daily basis as to how to
solve these problems structurally as well as economically.
And finally, once the job was undertaken, the work went
on uninterrupted until everything was completed, and my
yard was restored to its original condition. I would recommend
this company to anyone who appreciates quality workmanship
and trustworthy professionals.
Sincerely,
Donna
R.
Jan-03-2002
Dear
Sir:
I
enclose a cheque in the amount of $161.88 in payment of
your invoice 03806 dated December 22, 2001. On behalf
of Mrs. J. I wish to thank you and in particular, thank
Ralph for the prompt and efficient way in which he made
the repairs. I particularly appreciate the fact that he
completed the repairs before Christmas. It made for a
happier holiday season for Mrs. J.
Yours
very truly,
Warren
T. W.
October,
2001
Dear
Bruce:
Thank
you very much for finishing off the closet doors and other
little jobs. My friends (Mr. and Mrs. S.) were very happy
with the work that Brian had done to their rental property
on Ottawa St. in West Van. and plan on using your company
again for an extensive renovation on another rental on
14th St. I hope that your ad in our directory gives good
returns. Please forward enclosed cheque to Andrew and
thank him for his work for us.
Pat
W.
"I
had phoned several places for estimates. Some were slow
in getting back to me, some never did. But Homepro was
quick in replying, came in with a good estimate and could
start the job promptly."
Thelma
M.
"Everything
was just terrific. Craig was very responsible, competent,
good and fun. I was very happy the way everything turned
out. If I need any other help I would definitely go through
your service again."
Tim
S.
We
were very pleased with Dean. He explained things (very
nice gentleman), and very pleased with the service you
are providing. We will be in touch again."
Mrs.
J.
"The
handyman service has been very good in providing the service.
The handyman was very helpful and diligent in his work."
Naznin H.
"Our
Homepro handyman came in the evening and went the extra
mile to install our washer and dryer - with a smile when
he eventually finished at 11pm."
Patti
T.
"I
used you for a business related move and my tight schedule
and requirements were met. I will call again for any help
I need."
Sharon
E.
"There
was not anything to fault. The job was done impeccably
by Alfred."
Mrs.
J.
"We
really appreciate the work that was done and will recommend
you to anyone."
Angela
"Your
plumber did a great job and we are very happy."
Cheryl
